Your Rhode Island Business can Benefit from Over 25 Years of Telemarketing Success

For more information on telemarketing training in Rhode Island and throughout the U.S. please call (877) 841-8222 or e-mail us at Info@SalesTrainingRhodeIsland.com

Facing rejections and disgruntled leads can be trying for any telemarketing team. We can show your team how to handle the no's and here more yes's. No matter what your company's objective is - cost effective appointment generation or successfully closing the sale via telephone – the custom script writing and training and implementation of our telemarketing workshops will yield fast and effective results. Guaranteed.

Give your Team the Tools to Succeed in Telemarketing

There is no point to asking questions if you can't listen and use the answers to help facilitate a close. That's why each custom telemarketing training workshop educates your sales representatives on the rapport building skills needed to develop a relationship of trust with your leads. They will develop the listening skills required to acquire all the answers, and they will learn about the key influencing factors necessary to push toward a close.

TELEMARKETING TRAINING WORKSHOP OBJECTIVES

The telemarketing training workshops from Training For Success are designed to help your sales team develop strong telemarketing skills needed to generate more sales. Our RADAR© telemarketing training will teach your sales representatives to speak with the prospect in a sales-facilitating manner, to create an environment where the prospects sell themselves by realizing what they need, why they need it, and how your team can provide it for them.

Your specific business needs will be met with our customized telemarketing training program

For more information on telemarketing training in Rhode Island and throughout the U.S. please call
(877) 841-8222 or e-mail us at Info@SalesTrainingRhodeIsland.com

The following is a sample telemarketing training program outline.

A.) INTRODUCTION TO THE PROGRAM

B.) WHAT IS RADAR©

1.    Rapport building
2.    Asking about Difficulties (understanding what the prospect really needs)
3.    Affirmations, credibility, and trust
4.    Results (allowing the prospect to admit his needs)

C.) WHY RADAR© WORKS

1.    The prospect talks about what interests him or her
2.    The conversation focuses on needs, not suppositions
3.    The benefits and results become obtainable and relevant

D.) ASKING THE RIGHT QUESTIONS

1.    Where to begin
2.    Guiding the prospect
3.    Bridging the gaps
4.    Leading the call instead of following

E.) MOVING TOWARDS THE CLOSE

1.    Reminding and reinforcing the benefits
2.    Picking up the clues (the prospect will always tell you when he or she is interested)
3.    Helping the prospect attain his or her goal is your goal

F.) REVIEW AND SUMMARY

Your representatives will master both the telesales techniques that encourage clients to share their needs and how to use the information they provide to guide the prospect to the closing process.

High Quality and Effective Telemarketing Training for Your Rhode Island Business

All of our telemarketing training workshops are developed specifically for your business, your industry and your employees. All sales training workshops use the skills and tools implemented by your team's best representatives.

For more information on telemarketing training in Rhode Island and throughout the U.S. please call
(877) 841-8222 or e-mail us at Info@SalesTrainingRhodeIsland.com